1.1 “Buyer” means the individual or organisation that buys or agrees to buy goods from the Seller for the purpose of their business, trade or profession or for private use or consumption.
1.2 “Contract “ means the contract between the Seller and the Buyer for the sale and purchase of Goods incorporating these Terms and Conditions.
1.3 “Goods" means the articles the Buyer agrees to buy from the Seller
1.4 “Seller” means Arifson Limited,
1.5 “Terms and Conditions” means the terms and conditions of sale set out in this document and any special terms and conditions agreed in writing by the Seller.
1.6 "Clearance Lines" means any line on this website marked as Clearance.
1.7 "Carrier" means any delivery service used for the purpose of transporting goods to the Buyer.
1.8 "Website" means our website
2.1 Nothing in these terms and conditions shall affect the Buyers statutory rights.
2.2 These Terms and Conditions shall apply to all contracts for sale of Goods by the Seller to the Buyer and shall prevail over any other documentation or communication to/from the Buyer.
2.3 Acceptance of delivery of Goods shall be deemed as conclusive evidence of the Buyers acceptance of these terms and conditions.
2.4 Any variation of these Terms and Conditions (including and special terms and conditions agreed between the parties) shall be inapplicable unless agreed in writing by the seller.
3.1 All orders for goods shall be deemed to be an offer by the buyer to purchase goods pursuant to these terms and conditions and are subject to acceptance by the seller. The Seller may choose not to accept an order(s) for any reason.
3.2 Where goods ordered by the Buyer are not available from stock, the Buyer will be contacted for advice, if contact cannot be made, the order may be held until such a time where contact is made or substitute product(s) will given to the value of the deficit.
3.3 No extra goods shall be added to orders after they have been purchased by the Buyer unless prior notice has been issued before packing by the Buyer to the Seller to hold an order with the intention of adding extra stock.
3.4 No contract exists until your order is verified by a human and the order status is set to 'Processing'. Our initial order status, ‘Complete’ does not mean that a contract is in place.
4. Price and Payment
4.1 The price of the Goods shall be that stipulated on the Seller’s Website. The price is exclusive of postage & packing and VAT.
4.2 The total purchase price, including VAT and delivery charges if any will be displayed in the Buyer's basket.
4.3 The Seller reserves the right to change the total purchase price including VAT and delivery if products ordered (or substitutes) can not be supplied and/or a different postage tariff has to be applied. (i.e. for consignments in excess of 5kg or postings outside UK mainland)
4.4 Payment for goods must be authorised and received before despatch. The Seller will delay dispatch until such a time that payment has fully cleared with the required credentials.
4.5 The Seller reserves the right to request identification to verify any transaction(s) considered high risk and delay dispatch until such a time that the Seller has confirmation from both the Buyer and the card issuing bank and/or Paypal that the transaction is not fraudulent.
4.6 The Seller will only dispatch to addresses which are deemed safe and not fraudulent within the areas PayPal states.
4.7 The Seller reserves the right to delay dispatch for orders completed with incorrect details, until information has been provided to prove otherwise. The Seller reserves the right to refuse a refund until such a time.
4.8 The Seller accepts payment for orders by Credit/Debit Card and PayPal Accounts only, Cheque / Bank Transfers will only be processed in special circumstances at management discretion. The Seller reserves the right to refuse payment by one or more payment methods by the Buyer.
4.9 In respect of Buyers paying by Bank Transfer, payment must be made to the Sellers account (bank details can be obtained by phone from the Seller). Cleared funds must be received by the Seller before goods are dispatched to the Buyer. Charges in respect of Bank transfers are the responsibility of the Buyer and the Seller reserves the right to delay dispatch until such a time that the amount is paid in full. The Seller will not cover the costs incurred for the Bank Transfer.
4.10 If payment or in the case of Credit/Debit Card authorisation is not received within 5 working days the Buyer's order will be cancelled without further notice.
4.11 Any fraudulent transactions will be logged and full co-operation upon request with lawful authorities will be made. We reserve the right to refuse a refund regarding any transaction deemed fraudulent.
4.12 All orders selected as 'Collect From Stores' remain at the discretion of individual store management.
4.13 The Seller is not obliged to provide products for any price which is listed on an external site. Due to the indexing time of search engines crawling the Seller's site, the information in the any search results may not be indicative of up to date prices
5. Rights of Seller
5.1 The Seller reserves the right to adjust/alter the price and specification of any item on the Website at its discretion.
5.2 The Seller reserves the right to withdraw any goods from the Website at any time.
5.3 The Seller shall not be liable to anyone for withdrawing any goods from the Website or for refusing to process an order
6.1 Orders shall be processed same day for orders placed before 13:00 GMT, any orders placed after 13:00 GMT shall be processed next working day, provided that payment is authorised immediately. Orders which do not meet these requirements or require intervention of any kind due to problems may take longer.
6.2 Goods supplied outside the UK will normally be delivered within the time scale stated on the website at the time of acceptance of an order provided that payment is authorised immediately.
6.3 Goods supplied outside of the Seller's list of shipping destinations will only be sent on discretion of the Seller and will be delivered within the times of the postal service arranged between the Buyer and the Seller.
6.4 The Seller reserves the right to alter delivery times and prices without notice.
6.5 The Seller shall use its reasonable endeavours to meet any date agreed for delivery. In any event, the delivery time is the responsibility of the Carrier and therefore time of delivery shall not be the responsibility of the Seller where the Seller has adhered to an agreed time. Furthermore the Seller shall not be liable for any losses, costs, damages or expenses incurred by the Buyer or any third party arising directly or indirectly out of any failure to meet any estimated delivery time.
6.6 Delivery of the Goods shall be made to the Buyer's address specified as shipping address in the order. If the Buyer is unavailable at this address, the Buyer agrees that a neighbour can accept the delivery on their behalf. However the Buyer shall make all arrangements necessary to take delivery of Goods whenever they are tendered for delivery in accordance with the Sales of Goods Act. The Seller shall not be liable for any parcels left with a 3rd party.
6.7 In the event of goods being returned to the Seller due to non-delivery, the Buyer will be advised. Redelivery costs will be the responsibility of the Buyer. Goods returned for a refund in this manner, will be subject to a standard re-stocking fee.
6.8 The title and risk in the goods shall pass to the Buyer upon delivery and the Seller will not be liable for their loss or destruction from this point on.
6.9 Buyers who wish to use their own courier or freight forwarder for the purpose of delivery are responsible for insuring goods whilst in transit. The Seller's liability for loss or damage will cease at the point of dispatch.
6.10 It is the Buyer's responsibility to notify the Seller of non-delivery within 48 hours of expected delivery time.
6.11 The Seller will accept no responsibility if incorrect details are given when ordering. Responsibility lies solely with the Buyer to make sure that any details given are correct. Any cost incurred by the Seller for changing details provided by the Buyer incorrectly or otherwise will be passed to the Buyer.
7. Cancellation and Returns
7.1 The Buyer must inform the Seller by 15:00 GMT on the day of processing if they wish to cancel their order. The Seller reserves the right to charge the Buyer a five percent cancellation fee if their order is cancelled after the time limit. Orders cannot be cancelled once they have been despatched.
7.2 The Buyer shall inspect the goods immediately upon receipt and shall notify the Seller by Returns Form within 24 hours of delivery if goods are defective or damaged or unsuitable or incorrect quantities. The Seller shall have no liability to rectify if notification is not received within the specified time periods.
7.3 The Seller will check that all items sent out meet the best possible standard and that no goods are sent out damaged, faulty or of an incorrect quantity. Breakages or faulty items will be replaced in accordance to the Returns Policy.
7.4 The Buyer may be responsible for the expense of returning items according to the Returns Policy of the Seller unless a prior agreement has been reached at discretion of management. All postage refunds will be in the form of store credit.
7.5 The Buyer is responsible that all items returned are in the condition in which they were sent i.e. Boxes, manuals, instructions and guarantees.
7.6 The Seller will process all returns within a maximum of fourteen days of receiving the goods back in the condition in which they were originally sent, in accordance with relevant paperwork detailed in the Returns Policy. The Seller shall be under no obligation to process a return if these conditions are not met.
7.7 The Seller will not accept returns for any pierced product e.g earrings, with the exception the product was damaged/faulty at the time of delivery.
7.8 The Seller will not send out replacements on Clearance lines. Clearance lines will only be credited at management's discretion.
7.9 Complete orders returned as 'unsuitable' by the Buyer will be subject to five pounds admin charge, re-stocking fee of up-to twenty percent of their total exc VAT and the original delivery cost if the order was shipped under free delivery option.
7.10 All refunds will be issued subject to acceptance via store credit in accordance with the Returns Policy.
8.1 The Seller only stores necessary information required to make a purchase. Your credit card information is not stored by the Seller.
8.2 We do not sell or lease any of personal information. All information entrusted with The Seller is never passed to a 3rd Party.
8.3 All account credentials of Buyers are stored on the seller's central database for accessing all stores of The Seller.
9.1 All images on this website remain the property of the Seller, expressed permission is required for any person(s) wishing to use them externally for whatever purpose(s). No image shall be manipulated, copied, credited to or passed to 3rd party without the expressed permission of the Seller.
10.1 No Waiver by the Seller (whether express or implied) in enforcing any of its rights under this contract shall prejudice its rights to do so in the future.
11. Force Majeure
11.1 The seller shall not be liable for any delay of failure to perform any of its obligations if the delay or failure results from events and circumstances outside its reasonable control, including but not limited to acts of God, strikes, lock outs, accidents, war, terrorism, fire, breakdown of plant and machinery or stock shortage or unavailability of raw materials from a natural source of supply, and the Seller shall be entitled to a reasonable extension of its obligations.
12.1 If any term or provision of these Terms and Conditions is held invalid, illegal or unenforceable for any reason by any court of competent jurisdiction such provision shall be severed and the remainder of the provisions hereof shall continue in full force and effect as if these Terms and Conditions had been agreed with the invalid illegal or unenforceable provisions eliminated.
13. Changes to Terms and Conditions
13.1 The Seller shall be entitled to alter these Terms and Conditions at any time, but this right should not affect existing Terms and Conditions accepted by the Buyer upon making a purchase.
14. Governing Law and Jurisdiction
14.1 These Terms and Conditions shall be governed by and construed in accordance with the Law of England and the parties hereby submit to the exclusive jurisdiction of the English courts. For further information please contact us.